University of South Alabama True Spirit Shop Spirit Shop Help Center

Back to Home

Payment options

Play hard, pay smart at University of South Alabama True Spirit Shop. Explore secure transactions, convenient options, and maximize your shopping experience. Let's dive in and win with payments.

What payment methods do you accept?

We currently accept online payments with a number of payment methods. A full list of available payment methods will be displayed at the checkout when placing your order.

Please note:

  • When placing an order using your PayPal account, the shipping address will be based on the authorized information listed on your PayPal account. If you need to ship to a different address, please update your PayPal account before placing the order.
  • We do not accept checks, CODs, layaway plans, or money orders.
To better your experience and ensure you feel confident in our already secure checkout process, we require the following:

  • Billing information provided matches that of the cardholder.
  • The CVC code (3 digit code on the back of your card) at the final step of checkout.
Failure to provide this information may cause your order to be delayed or canceled. The charge on your statement will appear from FRG*Fanatics BN College.
Why is there a hold on my account?

If you used a credit card or PayPal for an order that was attempted but not completed, a temporary hold may appear on your method of payment. This hold ensures funds will be available if the order processes through. The account is not actually billed unless the order is processed, and the hold will automatically expire within 2-7 business days if the order is not processed.

If you believe your account has been compromised, please contact our Fan Services team for assistance.

Will I be charged sales tax?

Sales tax is charged for orders shipped within the the applicable areas of the United States. Items shipped to military addresses are not subject to taxes. The amount of sales tax charged is based on current tax rates, and the amount on your order is an estimated tax that may differ from the actual sales taxes charged. State and local tax rates are subject to change at any time. Taxes are refunded for returned items.

If you are eligible for tax exemption, please place your order first and then contact us to have your taxes refunded. Follow the instructions provided to complete the tax-exempt form and attach the required documentation for verification.

Please note that the above information is subject to change, and we encourage you to visit the respective pages on our website for the most up-to-date details and instructions.

Popular Answers